Account Settings
Account Settings manages your own profile and password. It's open to any signed-in user, regardless of workspace or role.
Profile Information
| Field | Notes |
|---|---|
| First name | |
| Last name | |
| Email address | The address you sign in with |
| Phone number | Optional |
Changing Your Password
Enter your current password, then your new password, then confirm it.
Your AirQo account is shared across Beacon, Vertex, and AirQo Nexus. Changing your password here changes it everywhere. If you'd rather reset than change — because you can't recall the current one — use nexus.airqo.net/user/forgotPwd.
What This Page Doesn't Cover
Two things people reasonably look for here and won't find:
- Team members and roles. Managed on AirQo Nexus, not in Beacon. See the Roles & Permissions guide.
- Which workspace you're in. That's the switcher in the top-right corner, not a setting — see Access Beacon.
Troubleshooting
My password change was rejected
Problem: The update fails.
Solution: Confirm the current password is right — a failed sign-in elsewhere is the usual sign it isn't — and that the new password and confirmation match exactly. If you're unsure of the current one, reset instead at nexus.airqo.net/user/forgotPwd.
I changed my password and got signed out of Vertex
Problem: Another AirQo product stopped accepting your credentials.
Solution: Expected. One account spans all AirQo products, so sign in again with the new password.
What's Next
- Access Beacon — Signing in and choosing a workspace.
- Device States — Reference for what Beacon's statuses mean.